Customer service, how can we help?

Regardless of whether you are already our customer or thinking of becoming one, do not hesitate to contact us.

Telephone service Jakobstad: Mon-Fri 10-15 

Tel: (06) 781 5300

Köpmansgatan 10, 86600 Jakobstad

Email: info@herrfors.fi

Power outage 24h

 

Telephone service Ylivieska: Mon-Fri 10-15

Tel: (08) 411 0400

Torikuja 3, 84100 Ylivieska

Email: laskutus.yka@herrfors.fi

Power outage 24h

 

Calls to Herrfors customer service are recorded to ensure quality and resolve possible disputes.

Power outage map

Our power outage map helps you to stay updated regarding disturbances and planned interruptions in the distribution of electricity.

 

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What does your electricity consumption look like?

Our new consumption service helps you to keep track of your electricity consumption on your computer or your mobile.

 

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Get in touch with us as soon as you need an electricity connection

From the moment you order an electricity connection it usually takes about 4-12 weeks until you are connected. Therefore, we recommend you make the order well in advance.

 

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